FAQ

Where to park?

In Mantua there are several parking options, including:

Free parking:
Campo Canoa, before the San Giorgio Bridge

Parking in the parking meter areas, NOT Limited Traffic Zone:
the vehicle can be parked inside the blue pay lines from 8:00 to 20:00. The ticket is bought at the parking meters or the tobacconists.

Parking in Limited Traffic Zone areas [exclusively for guests of HOTEL DEI GONZAGA, ACCADEMIA RESIDENCE, CA ‘TAZZOLI, CA’ UBERTI PALACE]:
the vehicle can be parked inside the white lines with the purchase, at the reception of the structure upon arrival, of the appropriate retroactive pass for about € 5.00 / 24h.

Private parking:
please contact directly the reception of the structure where you will be guest to find out about availability and rates.

Is it necessary to provide a credit or debit card number to book?

We require that room reservations are guaranteed by a credit / debit card.
Depending on the conditions of your booking, the card may be charged or only used as a guarantee.
Your card details are safe – we never share your information with third parties. For more information, see our privacy policy.

Is it necessary to provide a telephone number to book?

We ask you to indicate a private telephone number in order to get in touch for any need.

Is it possible to bring pets?

Our facilities accept the stay of well-behaved pets and a supplement is required.
Please contact your property’s Reception directly for additional details.

Is it possible to store luggage upon arrival and / or departure?

We carry out the luggage storage service in all our facilities, free of charge upon arrival, while a supplement may be required upon departure.
Please contact your property’s Reception directly for additional details.

Is it possible to request adjoining / communicating rooms?

We regret to inform you that none of our properties have adjoining / connecting rooms.

Is it possible to add meals in the structure?

Certainly you can decide to add meals directly in the structure.
We remind you to check which treatments your facility offers and at which supplements.

Are there rooms for smokers?

We inform you that all our facilities are entirely non-smoking.

Is it possible to book guided tours of the city and / or of the museum complexes?

Unfortunately we do not offer this service. You can contact the Mantua City InfoPoint directly for all the information you need.

Is it possible to rent bicycles?

Unfortunately we do not offer this service, there are private shops that make the rental, otherwise you can opt for bike-sharing.

Is there a storage area for bicycles?

In our facilities it is not possible to keep the bicycle in the room, in fact, closed and private storage areas are available.
Please contact your property’s Reception directly for additional details.

How can you get around the city?

Mantua is easily explored on foot and by bicycle. Bus and taxi services are also available.

What are the check-in and check-out times?

Check-in is from 15:00 to 22:00, in the case of arrivals before the official time you can leave your luggage at the reception of the hotel.
Check-out is from 7:00 to 10:00, in the case of late departures it is necessary to ask for information at the Reception, a supplement may be applied.

Is it possible to have a travel cot or side rails for the single beds?

We have travel cots available for children from 0 to 2 years, it is a paid service, by reservation.
On the other hand, we do not have the sides for single beds.
Please contact your property’s Reception directly for additional details.